{"id":10647,"date":"2021-07-02T11:44:59","date_gmt":"2021-07-02T11:44:59","guid":{"rendered":"https:\/\/resolvo.keyidea.it\/informativa-privacy\/"},"modified":"2025-09-12T12:37:50","modified_gmt":"2025-09-12T10:37:50","slug":"privacy-cookie-policy","status":"publish","type":"page","link":"https:\/\/www.resolvo.eu\/en\/privacy-cookie-policy\/","title":{"rendered":"Privacy and Cookie Policy"},"content":{"rendered":"<p><section id=\"bt_bb_section69f36009266f9\" class=\"bt_bb_section bt_bb_color_scheme_1 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top bt_bb_background_overlay_top_dark_gradient bt_bb_bottom_section_coverage_image bt_bb_section_with_bottom_coverage_image bt_bb_top_spacing_large bt_bb_bottom_spacing_large\" style=\"; --section-primary-color:#ffffff; --section-secondary-color:#191919;\" data-bt-override-class=\"null\"><div class=\"bt_bb_background_image_holder_wrapper\"><div class=\"bt_bb_background_image_holder btLazyLoadBackground bt_bb_parallax\"  data-background_image_src=\"https:\/\/www.resolvo.eu\/wp-content\/uploads\/2014\/05\/fondale_4.jpg\" data-parallax=\"0.7\" data-parallax-offset=\"0\" data-parallax-zoom-start=\"1\" data-parallax-zoom-end=\"1\" data-parallax-blur-start=\"0\" data-parallax-blur-end=\"0\" data-parallax-opacity-start=\"1\" data-parallax-opacity-end=\"1\" style=\" background-image: url(&#039;https:\/\/www.resolvo.eu\/wp-content\/plugins\/bold-page-builder\/img\/blank.gif&#039;);\"><\/div><\/div><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-9 col-xl-9 col-xs-12 col-sm-12 col-md-12 col-lg-9 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate\" style=\"; --column-width:9;\" data-width=\"9\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_large bt_bb_hidden_xs bt_bb_hidden_ms\" data-bt-override-class=\"null\"><\/div><header class=\"bt_bb_headline bt_bb_dash_none bt_bb_size_huge bt_bb_align_inherit\" data-bt-override-class=\"{}\"><h2 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>Privacy and Cookie Policy<\/span><\/span><\/h2><\/header><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_extra_large bt_bb_hidden_xs bt_bb_hidden_ms\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><div  class=\"bt_bb_column col-xxl-3 col-xl-3 col-xs-12 col-sm-12 col-md-12 col-lg-3 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:3;\" data-width=\"3\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><div class=\"bt_bb_section_bottom_section_coverage_image\"><img decoding=\"async\" src=\"https:\/\/www.resolvo.eu\/wp-content\/uploads\/2020\/08\/Wave_White_bottom_right_shape_03.png\" alt=\"bt_bb_section_bottom_section_coverage_image\" \/><\/div><\/section><section id=\"bt_bb_section69f36009269b7\" class=\"bt_bb_section bt_bb_layout_boxed_1200 bt_bb_vertical_align_top bt_bb_top_spacing_normal bt_bb_bottom_spacing_large\"  data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><header class=\"bt_bb_headline bt_bb_dash_none bt_bb_size_large bt_bb_align_inherit\" data-bt-override-class=\"{}\"><h2 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>Privacy disclaimer<\/span><\/span><\/h2><\/header><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div  class=\"bt_bb_text\" ><\/p>\n<p><strong>PRIVACY POLICY OF THE WEBSITE<\/strong><\/p>\n<p>With this information, made pursuant to art. 13 Regulation (EU 2016\/679), the methods of management of the website <a href=\"https:\/\/www.resolvo.euc\">www.resolvo.eu<\/a> are described with reference to the processing of data of users who consult it. Following consultation of this site, or registration of Users on the site itself, data relating to identified or identifiable natural persons may in fact be processed.<\/p>\n<p><strong>Data controller<\/strong><\/p>\n<p>The data controller is Resolvo S.r.l, with registered office in Via di Novoli 91\/S, 50127 Florence (P. IVA 05925020488).<\/p>\n<p>The data controller can be contacted at the following e-mail address: postacert@pec.resolvo.eu<\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>Types of data processed<\/strong><\/p>\n<p>The Controller collects the following data during browsing:<\/p>\n<p role=\"heading\" aria-level=\"5\"><strong><em>Browsing data<\/em><\/strong><\/p>\n<p>The computer systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols. These data are not collected to be associated with identified data subjects, but could, through processing and association with data held by third parties, allow users to be identified.<\/p>\n<p>This category of data includes IP addresses or domain names of the computers used by users who connect to the site, URI (<em>Uniform Resource Identifier<\/em>) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc.), and other parameters related to the user\u2019s operating system and computing environment.<\/p>\n<p>These data are used solely to obtain anonymous statistical information on site usage and to check its correct functioning. They could be used to ascertain responsibility in the event of hypothetical cybercrimes against the site.<\/p>\n<p role=\"heading\" aria-level=\"5\"><strong><em>Data voluntarily provided by the user<\/em><\/strong><\/p>\n<p>The controller may collect the following personal data voluntarily provided by the user:<\/p>\n<ul>\n<li>User\u2019s first and last name<\/li>\n<li>Email address<\/li>\n<\/ul>\n<p>Data collection may occur, for example, when the user contacts the Controller to request information about services and\/or products by filling out the contact form or sending an email.<\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>Purposes and legal bases for processing<\/strong><\/p>\n<p>The Company processes data to ensure the site is up to date and meets user needs; it also uses the data to ensure the security of the site and its users, and to protect the Company\u2019s rights and\/or assets (legitimate interest).<\/p>\n<p>Subject to the user\u2019s consent, the Company uses data to analyze users\u2019 browsing behavior, including through cookies (see relevant section), and to potentially profile users, i.e., to collect and process data and group users based on their behavior (Statistics, Displaying content from external platforms, SPAM protection, Tag management).<\/p>\n<p>For contractual\/pre-contractual purposes, the Company processes data to respond to or fulfill a user request made via the website\u2019s contact form or email. Providing such data is necessary, and refusal by the user makes it impossible for the controller to fulfill contractual obligations and provide the requested functions, services, or information.<\/p>\n<p>Finally, the Company processes user data to comply with legal, regulatory, or EU obligations.<\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>Recipients, duration, and method of processing<\/strong><\/p>\n<p>Users\u2019 personal data are processed by the Controller, also with the help of external parties acting as webmasters or third-party technical service providers, postal couriers, hosting providers, IT companies. These may act as external data processors pursuant to Art. 28 of Reg. EU 2016\/679 or as persons authorized to process data under Art. 29 of Reg. EU 2016\/679. Data may also be accessed by categories of authorized staff involved in the data processing (administrative, sales, marketing, customer service, system administrators). An updated list of authorized persons is available upon request from the data controller.<\/p>\n<p>Communication to third parties remains possible where the user has given specific and optional consent.<\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>Cookie storage durations (based on type):<\/strong><\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>Necessary cookies<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td>1<\/td>\n<td>wpEmojiSettingsSupports<\/td>\n<td>Session end<\/td>\n<\/tr>\n<tr>\n<td>2<\/td>\n<td>cookieyes-consent<\/td>\n<td>1 year<\/td>\n<\/tr>\n<tr>\n<td>3<\/td>\n<td>rc::a<\/td>\n<td>Never<\/td>\n<\/tr>\n<tr>\n<td>4<\/td>\n<td>rc::c<\/td>\n<td>Session end<\/td>\n<\/tr>\n<tr>\n<td>5<\/td>\n<td>visits<\/td>\n<td>1 day<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p role=\"heading\" aria-level=\"5\"><strong>Analytical cookies<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td>1<\/td>\n<td>_pk_id.*<\/td>\n<td>1 year 1 month<\/td>\n<\/tr>\n<tr>\n<td>2<\/td>\n<td>_pk_ses.*<\/td>\n<td>1 hour<\/td>\n<\/tr>\n<tr>\n<td>3<\/td>\n<td>sbjs_migrations<\/td>\n<td>Session<\/td>\n<\/tr>\n<tr>\n<td>4<\/td>\n<td>sbjs_current_add<\/td>\n<td>Session<\/td>\n<\/tr>\n<tr>\n<td>5<\/td>\n<td>sbjs_first_add<\/td>\n<td>Session<\/td>\n<\/tr>\n<tr>\n<td>6<\/td>\n<td>sbjs_current<\/td>\n<td>Session<\/td>\n<\/tr>\n<tr>\n<td>7<\/td>\n<td>sbjs_first<\/td>\n<td>Session<\/td>\n<\/tr>\n<tr>\n<td>8<\/td>\n<td>sbjs_udata<\/td>\n<td>Session<\/td>\n<\/tr>\n<tr>\n<td>9<\/td>\n<td>sbjs_session<\/td>\n<td>1 hour<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Note: Not all cookies listed may be in use at any given time.<\/p>\n<p>Data collected via contact forms or email regarding funding opportunities will be retained by Resolvo S.r.l. for the duration of the 2021\u20132027 Multiannual Financial Framework, which guides EU funding initiatives. The Controller commits to deleting the data once the framework ends and the data are no longer necessary for the above purpose.<\/p>\n<p>Data processed for legal compliance will be retained for the period prescribed by applicable law.<\/p>\n<p>Any financial information held by Resolvo S.r.l. will be protected in accordance with this Privacy Policy.<\/p>\n<p>Appropriate security measures are taken to prevent data loss, unlawful or improper use, and unauthorized access.<\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>Data transfers outside the EU<\/strong><\/p>\n<p>If, for technical or operational reasons, it becomes necessary to use parties located outside the EU, or to transfer some data to cloud-based systems located outside the EU, processing will be regulated according to Chapter V of Reg. EU 2016\/679 and authorized based on specific EU decisions. Necessary precautions will be taken to ensure the full protection of personal data, based on:<\/p>\n<ul>\n<li>Adequacy decisions for the recipient third countries by the European Commission;<\/li>\n<li>Adequate guarantees provided by the third party under Art. 46 of the Regulation;<\/li>\n<li>Adoption of binding corporate rules (BCRs).<\/li>\n<\/ul>\n<p role=\"heading\" aria-level=\"5\"><strong>User rights<\/strong><\/p>\n<p>The user has the following rights with respect to their data:<\/p>\n<ul>\n<li><strong role=\"heading\" aria-level=\"5\"><em>Right of access\u00a0<\/em><\/strong>(Art. 15 Reg. EU 2016\/679): to obtain confirmation as to whether or not personal data are being processed and to access such data.<\/li>\n<li><strong role=\"heading\" aria-level=\"5\"><em>Right to rectification<\/em><\/strong> (Art. 16): to request correction or completion of inaccurate\/incomplete data.<\/li>\n<li><strong role=\"heading\" aria-level=\"5\"><em>Right to erasure<\/em><\/strong> (\u201cRight to be forgotten\u201d, Art. 17): to request deletion of personal data when no longer necessary, unlawfully processed, or upon withdrawal of consent.<\/li>\n<li><strong role=\"heading\" aria-level=\"5\">Right to restrict processing<\/strong> (Art. 18): to limit processing in case of disputes about accuracy, legality, or pending opposition.<\/li>\n<li><strong role=\"heading\" aria-level=\"5\">Right to data portability<\/strong> (Art. 20): to receive personal data in a structured, commonly used, machine-readable format and to transmit them to another controller.<\/li>\n<li><strong role=\"heading\" aria-level=\"5\">Right to object<\/strong> (Art. 21): to object to data processing based on legitimate interests.<\/li>\n<li><strong role=\"heading\" aria-level=\"5\">Right to withdraw consent<\/strong> (Art. 7): to withdraw previously given consent without affecting the lawfulness of processing based on consent before withdrawal.<\/li>\n<\/ul>\n<p>If the user believes that their data have been processed in violation of the law, they may file a complaint with the Italian Data Protection Authority (<a href=\"http:\/\/www.garanteprivacy.it\">www.garanteprivacy.it<\/a>).<\/p>\n<p>Requests for deletion or objection to processing of data necessary for contract performance may make it impossible for the Controller to fulfill said contract.<\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>Communications<\/strong><\/p>\n<p>To exercise any of the above rights or for any queries regarding personal data processing, the user may contact the Data Controller via email at: <a href=\"mailto:postacert@pec.resolvo.eu\">postacert@pec.resolvo.eu<\/a><\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>Cookie Policy<\/strong><\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>General information<\/strong><\/p>\n<p>Cookies are small text strings that websites visited by the user send to the user\u2019s device (usually the browser), where they are stored and retransmitted on subsequent visits. Cookies help the Controller provide services and improve user experience by showing navigation behavior. Some cookies require user consent, which may be revoked at any time using the instructions below.<\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>Types of cookies<\/strong><\/p>\n<p>Cookies used by Resolvo S.r.l. include:<\/p>\n<ul>\n<li><strong role=\"heading\" aria-level=\"5\">Technical cookies<\/strong>: strictly necessary for the proper functioning of the website. Without them, some functions may be unavailable or less secure.<\/li>\n<li><strong role=\"heading\" aria-level=\"5\">Analytical cookies<\/strong>: used to understand how users interact with the site (e.g., visitor counts, bounce rates, traffic sources).<\/li>\n<\/ul>\n<p>Users may receive both \u201cfirst-party cookies\u201d (set by the website) and \u201cthird-party cookies\u201d (set by external services).<\/p>\n<p>Cookie management instructions by browser:<\/p>\n<ul>\n<li>Internet Explorer:\u00a0<a href=\"https:\/\/support.microsoft.com\/it-it\/help\/17442\/windows-internet-explorer-delete-manage-cookies\">https:\/\/support.microsoft.com\/it-it\/help\/17442\/windows-internet-explorer-delete-manage-cookies<\/a><\/li>\n<li>Google Chrome:\u00a0<a href=\"https:\/\/support.google.com\/chrome\/answer\/95647?co=GENIE.Platform%3DDesktop&amp;hl=it\">https:\/\/support.google.com\/chrome\/answer\/95647?co=GENIE.Platform%3DDesktop&amp;hl=it<\/a><\/li>\n<li>Safari:\u00a0<a href=\"https:\/\/support.apple.com\/kb\/ph19214?locale=it_IT\">https:\/\/support.apple.com\/kb\/ph19214?locale=it_IT<\/a><\/li>\n<li>Firefox:\u00a0<a href=\"https:\/\/support.mozilla.org\/it\/kb\/Gestione%20dei%20cookie\">https:\/\/support.mozilla.org\/it\/kb\/Gestione%20dei%20cookie<\/a><\/li>\n<\/ul>\n<p>Or use: <a href=\"http:\/\/www.youronlinechoices.com\/it\">www.youronlinechoices.com\/it<\/a><\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>Third-party services<\/strong><\/p>\n<p>User data are not shared with third-party companies for analytical purposes. However, the site uses an internal analytics system that does not compromise user privacy.<\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>Matomo analytics<\/strong><\/p>\n<p>The site uses Matomo, an open-source analytics platform that does not transmit data to third parties:<\/p>\n<ul>\n<li>All data are stored on the site\u2019s server.<\/li>\n<li>No third-party cookies are used by default.<\/li>\n<\/ul>\n<p>More info: <a href=\"https:\/\/matomo.org\/privacy-policy\/\">https:\/\/matomo.org\/privacy-policy\/<\/a><\/p>\n<p role=\"heading\" aria-level=\"5\"><strong>Cookie consent withdrawal<\/strong><\/p>\n<p>The site records user consent via a technical cookie considered \u201cnon-invasive\u201d by the Italian DPA. Consent can be changed or withdrawn at any time by following this Privacy Policy link, available on every page.<\/p>\n<p>If consent was previously given and the user wishes to change cookie permissions, cookies must be manually deleted via the browser settings.<\/p>\n<p>It is not possible to manage third-party cookies directly via this website. Users must use browser tools or contact the third party directly to opt out.<\/p>\n<p>Due to the complexity of cookie-based technologies, users are encouraged to contact the Controller for further information.<\/p>\n<p>***<\/p>\n<p>To enhance the user experience, new cookie-based services may be added. Any regulatory changes will be reflected in this Privacy Policy, which will be updated accordingly.<\/p>\n<p>By ending the browsing session, the user agrees not to make any claims related to cookie management during their visit.<\/p>\n<p>&nbsp;<\/p>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_medium\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section><section id=\"bt_bb_section69f360092756d\" class=\"bt_bb_section bt_bb_layout_boxed_1200 bt_bb_vertical_align_top bt_bb_bottom_section_coverage_image bt_bb_section_with_bottom_coverage_image bt_bb_bottom_spacing_large bt_bb_section_allow_content_outside\"  data-bt-override-class=\"null\"><div class=\"bt_bb_background_image_holder_wrapper\"><div class=\"bt_bb_background_image_holder btLazyLoadBackground bt_bb_parallax\"  data-background_image_src=\"https:\/\/www.resolvo.eu\/wp-content\/uploads\/2020\/08\/background_dots_03.png\" data-parallax=\"0.6\" data-parallax-offset=\"0\" data-parallax-zoom-start=\"1\" data-parallax-zoom-end=\"1\" data-parallax-blur-start=\"0\" data-parallax-blur-end=\"0\" data-parallax-opacity-start=\"1\" data-parallax-opacity-end=\"1\" style=\" background-image: url(&#039;https:\/\/www.resolvo.eu\/wp-content\/plugins\/bold-page-builder\/img\/blank.gif&#039;);\"><\/div><\/div><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><div class=\"bt_bb_section_bottom_section_coverage_image\"><img decoding=\"async\" src=\"https:\/\/www.resolvo.eu\/wp-content\/uploads\/2020\/08\/Wave_grey_bottom_left_shape_01.png\" alt=\"bt_bb_section_bottom_section_coverage_image\" \/><\/div><\/section><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"cybocfi_hide_featured_image":"","footnotes":""},"class_list":["post-10647","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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